Keeping You in Touch

Medical Information

Aspreva has two toll-free Global Medical Information Call Centres. The call centers are available to respond to enquiries about the use of Mycophenolate Mofetil (MMF) in autoimmune diseases. Note: MMF is not approved, nor has it been found to be safe or effective for any autoimmune purposes by any regulatory body.

The medical information call centers are located at our offices in Victoria, Canada and Bagshot, United Kingdom, and are available from 0900-0100 Greenwich Meridian Time (GMT).

To speak with one of our medical information advisors at no charge, please use the following Toll Free number and your call will be automatically transferred to the appropriate centre between 0900-0100 (GMT).

Please note that our call centers are for enquiries only. If you are a patient and require medical attention, please see your physician immediately or go to your nearest hospital or medical clinic. If you are a health care professional wishing to report an adverse event to a medication, please contact the Aspreva Safety Hotline at +1 250-217-1051 in Victoria, B.C., Canada.

Toll Free Number: +800 111-25252*

* This toll free number is available in Australia, Canada, China, Eire, France, Germany, Italy, Singapore, Spain, Sweden, UK and USA. The '+' in front of a toll-free phone number indicates the need to dial a local international access number. These are: Australia 0011, Canada 011, China 00, Eire 00, France 00, Germany 00, Italy 00, Singapore 001, Spain 00, Sweden 00, USA 011 (e.g.From the USA call 011 800 111 25252).

Alternatively, our medical information advisors can be reached via email at: medinfo@aspreva.com.

From other locations, please email medinfo@aspreva.com for call back, or call:

During the hours of 09:00-17:00 GMT call: +44 1276-853-605 (UK)
During the hours of 17:00-01:00 GMT call: +1 250-744-2488 (Canada)

Roche Affiliates Medical Information

Coming soon... A direct link to the live Aspreva Medical Information Web Site. In the interim, please contact medinfo@aspreva.com

Or utilize the supplied Aspreva Autoimmune Disease Information Resource CDROM (to obtain a copy contact medinfo@aspreva.com.